1. Steel Rebar Bending Machine Consumable Parts Policy
Definition and Coverage:
Steel Rebar Bending Machine Consumable parts are components that wear out during regular use and require periodic replacement. These commonly include:
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Bending dies (bending cores)
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Transmission belts and gears
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Bearings
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Hydraulic seal rings
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Electrical contactors and switches
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Lubrication system components
These parts are not covered under the standard machine warranty, as wear and tear from normal operation is expected. However, if a consumable part fails due to a manufacturing or material defect and not user misuse, it may be replaced free of charge during the warranty period, subject to evaluation by the manufacturer.
Replacement and Supply:
Manufacturers or authorized dealers are responsible for providing access to genuine spare parts. It is strongly recommended to use original components to maintain machine compatibility and ensure performance. Some suppliers may offer discount packages or maintenance kits to support routine servicing.
2. Steel Rebar Bending Machine Warranty Policy
Warranty Period:
The steel bar bending machine usually comes with a warranty of 12 to 24 months, beginning from the date of delivery or commissioning. In some cases, critical components like motors or hydraulic pumps may be covered for up to 36 months.
Warranty Coverage Includes:
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Mechanical or electrical failures caused by defects in materials or workmanship under normal use.
Exclusions:
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Damage due to human error, overloading, or improper operation
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Failures from unauthorized repairs or part replacements
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Lack of required maintenance such as lubrication or cleaning
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Force majeure events (e.g., floods, lightning, fire)
Service Process:
To make a warranty claim, users must provide proof of purchase, the machine serial number, and a detailed fault description. Manufacturer response times generally range from 24 to 72 hours, depending on location. Warranty service includes free repair or part replacement, though travel or shipping costs may apply if the unit must be serviced off-site.
3. Post-Warranty Repairs and Support
After the warranty period, repairs are available as paid services based on labor and parts pricing. Some manufacturers offer extended warranty plans that can be purchased additionally. Lifetime technical support is usually provided to assist with basic troubleshooting, operational advice, and maintenance guidance.
Important Reminder:
Always keep the warranty card and invoice safe. Perform regular maintenance to avoid voiding the warranty. Do not disassemble or modify the machine without manufacturer approval.
